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Ticket Buyer FAQs
Can I refund my ticket?
I can't find my tickets in my email...
Can I transfer my ticket to someone else...
I bought a ticket from someone. Can I us...
My name is on my ticket, can someone els...
Forgot my password
Creating an account
I have an unrecognized charge from Night...
Adding or updating your credit card
Creating & Customizing Events
Can anyone create events?
How to customize your event
Creating a custom URL
Adding images and videos to your event p...
Adding and editing Ticket Types
How do I refund a ticket?
Advanced Ticket Settings
Free or RSVP only events
How to check attendees in to your event
Using Entry Flow
Exporting attendee information
How can I refund a customer?
Adding attendees / creating a Guest List
How to cancel an event
Postponing an event
How do I create custom tracking links
Inviting collaborators to edit your even...
Inviting promoters to access stats and t...
Creating promo codes
How can I add my restaurant or bar to Pl...
Enabling third party cookies for Tickets...
Using Box Office
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