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I'm an Event Producer
I'm an Event Producer
+1
68 articles in this collection
Written by
Milo Delgado,
Jyace Stutsman,
Bryan Brand
and 1 other
Virtual Experiences
Written by
Bryan Brand
Updated over a week ago
Coronavirus (COVID-19) Information Regarding Cancellations & Rescheduling of Events
Best practices and what to do if you are an event organizer and you must cancel or reschedule an event due to the coronavirus.
Written by
Jyace Stutsman
Updated over a week ago
Creating a Donation Page for COVID-19 Coronavirus Relief
Some best practices for successfully creating a page to collect donations.
Written by
Jyace Stutsman
Updated over a week ago
What is a Chargeback and how are they currently handled?
A chargeback is when a customer disputes a charge with their bank. You can learn more about why chargebacks happen in this article.
Written by
Esmeralda Winland
Updated over a week ago
Virtual Ticket Validation Method
Written by
Bryan Brand
Updated over a week ago
Chargeback Protection by Backstage
Enroll in our chargeback protection program that will free you from the financial responsibility and burden of chargebacks.
Written by
Bryan Brand
Updated over a week ago
Integrate 3rd Party Apps to Backstage
Backstage now connects with hundreds of applications such as Mailchimp, Slack, Salesforce, and Google Sheets to name a few
Written by
Milo Delgado
Updated over a week ago
Customizing your Printed Tickets
Customize your tickets with your logo, Place ads, and more on your printed tickets.
Written by
Milo Delgado
Updated over a week ago
Welcome to your Activity Feed
See everything happening with your events in real-time
Written by
Bryan Brand
Updated over a week ago
Backstage 2018 in Review
New features and updates from 2018
Written by
Bryan Brand
Updated over a week ago
Selling Tickets on SquareSpace
Our embed tools make selling on SquareSpace a snap.
Written by
Milo Delgado
Updated over a week ago
Sell tickets on Wix
To get the best experience on Wix we recommend using a hybrid of Tickets Everywhere and their native tools.
Written by
Milo Delgado
Updated over a week ago
What is NIGHTOUT?
Can anyone create events?
Written by
Bryan Brand
Updated over a week ago
What are the fees associated with using NIGHTOUT as my ticketing provider?
Written by
Bryan Brand
Updated over a week ago
Your Organization Dashboard
Default Event Settings
Written by
Bryan Brand
Updated over a week ago
How / where do I fill out my payout information?
Written by
Bryan Brand
Updated over a week ago
Where can I update my terms and conditions for my ticket buyers?
Purchase Conditions
Written by
Bryan Brand
Updated over a week ago
How do I give my team access to the dashboard?
Inviting collaborators to edit your event or organization
Written by
Bryan Brand
Updated over a week ago
Managing notification preferences
Manage daily, weekly or monthly notification settings within your dashboard for yourself or your team.
Written by
Bryan Brand
Updated over a week ago
Creating Events
How do I create an event on NIGHTOUT?
Creating an event page
Written by
Bryan Brand
Updated over a week ago
How can I customize the design on my event page?
Event page theme, design and look.
Written by
Bryan Brand
Updated over a week ago
My organization & event page links.
URL / Subdomain Link / SEO
Written by
Bryan Brand
Updated over a week ago
How can I create recurring events?
Event occurrences
Written by
Bryan Brand
Updated over a week ago
Free or RSVP only events
Written by
Bryan Brand
Updated over a week ago
Can I customize the confirmation sent to my ticket buyers after purchase?
Custom confirmation message
Written by
Bryan Brand
Updated over a week ago
Ticket Types
Ticket Type Creation
Adding and editing ticket types
Written by
Bryan Brand
Updated over a week ago
How to create ticket tiers / early bird pricing
Written by
Bryan Brand
Updated over a week ago
Creating ticket tiers & on-sale rules
Ticket type "on-sale" rules
Written by
Bryan Brand
Updated over a week ago
Ticket Delivery Methods
Written by
Bryan Brand
Updated over a week ago
Can I get hard copy tickets printed?
Written by
Bryan Brand
Updated over a week ago
Advanced Ticket Settings
Advanced ticket type setting features
Written by
Bryan Brand
Updated over a week ago
Can I create secrete, hidden or password protected tickets?
Written by
Bryan Brand
Updated over a week ago
Creating ticket packages or bundles
How to bundling tickets (creating ticket packages).
Written by
Bryan Brand
Updated over a week ago
Making an upsell or add-on ticket type
Upsell ticket types
Written by
Bryan Brand
Updated over a week ago
How can I collect extra information from ticket buyers?
Ticket Buyer Questions
Written by
Bryan Brand
Updated over a week ago
How can I obtain my ticket buyers shipping / billing address or phone number?
Additional Customer Checkout Settings
Written by
Bryan Brand
Updated over a week ago
How can I encourage my ticket buyers to update the ticket holder names on their tickets?
Ticket Holder Prompt
Written by
Bryan Brand
Updated over a week ago
Sales Tools
How can I sell tickets on my website?
Embed options
Written by
Bryan Brand
Updated over a week ago
How can I sell tickets on Facebook?
Install a 'Buy Tickets' button on your Facebook organization page.
Written by
Bryan Brand
Updated over a week ago
Creating Promo Codes
Written by
Bryan Brand
Updated over a week ago
Custom / Unique Tracking Links
Track your marketing and promotional efforts.
Written by
Bryan Brand
Updated over a week ago
Tracking Pixels
Activate tracking pixels for media platforms.
Written by
Bryan Brand
Updated over a week ago
How can I take an order over the phone for a ticket buyer?
Processing a payment within Box Office
Written by
Bryan Brand
Updated over a week ago
Managing Attendees
Creating Guest Lists
Add guest list attendees and comps via the 'Add Attendees' feature.
Written by
Bryan Brand
Updated over a week ago
Exporting Attendee/Ticket Buyer Information
Written by
Bryan Brand
Updated over a week ago
Managing Your Events
Event Reports / Exports
Access and export all the important data collected from ticket buyers.
Written by
Bryan Brand
Updated over a week ago
How do I cancel an event?
Written by
Bryan Brand
Updated over a week ago
I need to postpone an event.
Written by
Bryan Brand
Updated over a week ago
Event Entry Solutions
How do I check attendees in to my event?
Entry Flow
Written by
Bryan Brand
Updated over a week ago
What is the Entry Flow app?
Written by
Bryan Brand
Updated over a week ago
How can I sell tickets at the door?
Using Box Office within Entry Flow
Written by
Bryan Brand
Updated over a week ago
How do I work the CCD scanners for Entry Flow Pro?
Written by
Bryan Brand
Updated over a week ago
Ticket Buyer Support
Where should I direct customers with technical issues?
NIGHTOUT Suppot
Written by
Bryan Brand
Updated over a week ago
How do I refund a customer?
Written by
Bryan Brand
Updated over a week ago
What is Booking / Refund Protection?
Written by
Bryan Brand
Updated over a week ago
What is a Split Payment?
Written by
Bryan Brand
Updated over a week ago
Promoters
How do I add promoters to my event?
Inviting promoters to access stats and tracking links
Written by
Bryan Brand
Updated over a week ago
Promoter How-To Guide
Written by
Bryan Brand
Updated over a week ago
Where can I find / export my promoters sales?
Promoter Tracking for the Organizer
Written by
Bryan Brand
Updated over a week ago
Misc. Dashboard Features
Adding images and videos to your event pages
Written by
Bryan Brand
Updated over a week ago
How can I upload a photos to my event page?
Photo gallery feature - create a photo album with pictures from past events!
Written by
Bryan Brand
Updated over a week ago
Additional Event Listing Placements
Written by
Bryan Brand
Updated over a week ago
Can I incorporate a hashtag or Facebook event page on my NIGHTOUT event pages?
Using Social Stream
Written by
Bryan Brand
Updated over a week ago
Event List Management
Written by
Bryan Brand
Updated over a week ago
Artist Connect
Add an artist's bio and showcase the talent you have booked for your event.
Written by
Bryan Brand
Updated over a week ago
Share Incentive
Written by
Bryan Brand
Updated over a week ago
Ticket Button Control
Written by
Bryan Brand
Updated over a week ago
Price Range Control
Written by
Bryan Brand
Updated over a week ago