I'm an Event Producer

Coronavirus (COVID-19) Information Regarding Cancellations & Rescheduling of Events

Best practices and what to do if you are an event organizer and you must cancel or reschedule an event due to the coronavirus.

Written by Jyace Stutsman
Updated yesterday

What is a Chargeback and how are they currently handled?

A chargeback is when a customer disputes a charge with their bank. You can learn more about why chargebacks happen in this article.

Written by Esmeralda Winland
Updated over a week ago

Virtual Ticket Validation Method

Written by Bryan Brand
Updated this week

Chargeback Protection by Backstage

Enroll in our chargeback protection program that will free you from the financial responsibility and burden of chargebacks.

Written by Bryan Brand
Updated over a week ago

Integrate 3rd Party Apps to Backstage

Backstage now connects with hundreds of applications such as Mailchimp, Slack, Salesforce, and Google Sheets to name a few

Written by Milo Delgado
Updated over a week ago

Customizing your Printed Tickets

Customize your tickets with your logo, Place ads, and more on your printed tickets.

Written by Milo Delgado
Updated over a week ago

Welcome to your Activity Feed

See everything happening with your events in real-time

Written by Backstage Blake
Updated over a week ago

Backstage 2018 in Review

New features and updates from 2018

Written by Backstage Blake
Updated over a week ago

Selling Tickets on SquareSpace

Our embed tools make selling on SquareSpace a snap.

Written by Milo Delgado
Updated over a week ago

Sell tickets on Wix

To get the best experience on Wix we recommend using a hybrid of Tickets Everywhere and their native tools.

Written by Milo Delgado
Updated over a week ago

Can anyone create events?

Written by Bryan Brand
Updated over a week ago

What are the fees associated with using NIGHTOUT as my ticketing provider?

Written by Bryan Brand
Updated over a week ago

Default Event Settings

Written by Bryan Brand
Updated over a week ago

How / where do I fill out my payout information?

Written by Bryan Brand
Updated over a week ago

Where can I update my terms and conditions for my ticket buyers?

Purchase Conditions

Written by Bryan Brand
Updated over a week ago

How do I give my team access to the dashboard?

Inviting collaborators to edit your event or organization

Written by Bryan Brand
Updated over a week ago

Managing notification preferences

Manage daily, weekly or monthly notification settings within your dashboard for yourself or your team.

Written by Bryan Brand
Updated over a week ago

How do I create an event on NIGHTOUT?

Creating an event page

Written by Bryan Brand
Updated over a week ago

How can I customize the design on my event page?

Event page theme, design and look.

Written by Bryan Brand
Updated over a week ago

My organization & event page links.

URL / Subdomain Link / SEO

Written by Bryan Brand
Updated over a week ago

How can I create recurring events?

Event occurrences

Written by Bryan Brand
Updated over a week ago

Free or RSVP only events

Written by Bryan Brand
Updated over a week ago

Can I customize the confirmation sent to my ticket buyers after purchase?

Custom confirmation message

Written by Bryan Brand
Updated over a week ago

Ticket Type Creation

Adding and editing ticket types

Written by Bryan Brand
Updated over a week ago

How to create ticket tiers / early bird pricing

Written by Bryan Brand
Updated over a week ago

Creating ticket tiers & on-sale rules

Ticket type "on-sale" rules

Written by Bryan Brand
Updated over a week ago

Ticket Delivery Methods

Written by Bryan Brand
Updated over a week ago

Can I get hard copy tickets printed?

Written by Bryan Brand
Updated over a week ago

Advanced ticket type setting features

Written by Bryan Brand
Updated over a week ago

Can I create secrete, hidden or password protected tickets?

Written by Bryan Brand
Updated over a week ago

Creating ticket packages or bundles

How to bundling tickets (creating ticket packages).

Written by Bryan Brand
Updated over a week ago

Making an upsell or add-on ticket type

Upsell ticket types

Written by Bryan Brand
Updated over a week ago

How can I collect extra information from ticket buyers?

Ticket Buyer Questions

Written by Bryan Brand
Updated over a week ago

How can I obtain my ticket buyers shipping / billing address or phone number?

Additional Customer Checkout Settings

Written by Bryan Brand
Updated over a week ago

How can I encourage my ticket buyers to update the ticket holder names on their tickets?

Ticket Holder Prompt

Written by Bryan Brand
Updated over a week ago

How can I sell tickets on my website?

Embed options

Written by Bryan Brand
Updated over a week ago

How can I sell tickets on Facebook?

Install a 'Buy Tickets' button on your Facebook organization page.

Written by Bryan Brand
Updated over a week ago

Creating Promo Codes

Written by Bryan Brand
Updated over a week ago

Custom / Unique Tracking Links

Track your marketing and promotional efforts.

Written by Bryan Brand
Updated over a week ago

Tracking Pixels

Activate tracking pixels for media platforms.

Written by Bryan Brand
Updated over a week ago

How can I take an order over the phone for a ticket buyer?

Processing a payment within Box Office

Written by Bryan Brand
Updated over a week ago

Creating Guest Lists

Add guest list attendees and comps via the 'Add Attendees' feature.

Written by Bryan Brand
Updated over a week ago

Exporting Attendee/Ticket Buyer Information

Written by Bryan Brand
Updated over a week ago

Event Reports / Exports

Access and export all the important data collected from ticket buyers.

Written by Bryan Brand
Updated over a week ago

How do I cancel an event?

Written by Bryan Brand
Updated over a week ago

I need to postpone an event.

Written by Bryan Brand
Updated over a week ago

How do I check attendees in to my event?

Entry Flow

Written by Bryan Brand
Updated over a week ago

What is the Entry Flow app?

Written by Bryan Brand
Updated over a week ago

How can I sell tickets at the door?

Using Box Office within Entry Flow

Written by Bryan Brand
Updated over a week ago

How do I work the CCD scanners for Entry Flow Pro?

Written by Bryan Brand
Updated over a week ago

Where should I direct customers with technical issues?

NIGHTOUT Suppot

Written by Bryan Brand
Updated over a week ago

How do I refund a customer?

Written by Bryan Brand
Updated over a week ago

What is Booking / Refund Protection?

Written by Bryan Brand
Updated over a week ago

What is a Split Payment?

Written by Bryan Brand
Updated over a week ago

How do I add promoters to my event?

Inviting promoters to access stats and tracking links

Written by Bryan Brand
Updated over a week ago

Promoter How-To Guide

Written by Bryan Brand
Updated over a week ago

Where can I find / export my promoters sales?

Promoter Tracking for the Organizer

Written by Bryan Brand
Updated over a week ago

Adding images and videos to your event pages

Written by Bryan Brand
Updated over a week ago

How can I upload a photos to my event page?

Photo gallery feature - create a photo album with pictures from past events!

Written by Bryan Brand
Updated over a week ago

Additional Event Listing Placements

Written by Bryan Brand
Updated over a week ago

Can I incorporate a hashtag or Facebook event page on my NIGHTOUT event pages?

Using Social Stream

Written by Bryan Brand
Updated over a week ago

Event List Management

Written by Bryan Brand
Updated over a week ago

Artist Connect

Add an artist's bio and showcase the talent you have booked for your event.

Written by Bryan Brand
Updated over a week ago

Share Incentive

Written by Bryan Brand
Updated over a week ago

Ticket Button Control

Written by Bryan Brand
Updated over a week ago

Price Range Control

Written by Bryan Brand
Updated over a week ago