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I'm an Event Producer

I'm an Event Producer

Milo Delgado avatar Jyace Stutsman avatar Bryan Brand avatar +1
68 articles in this collection
Written by Milo Delgado, Jyace Stutsman, Bryan Brand and 1 other

Virtual Experiences

Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

Coronavirus (COVID-19) Information Regarding Cancellations & Rescheduling of Events

Best practices and what to do if you are an event organizer and you must cancel or reschedule an event due to the coronavirus.
Jyace Stutsman avatar
Written by Jyace Stutsman
Updated over a week ago

Creating a Donation Page for COVID-19 Coronavirus Relief

Some best practices for successfully creating a page to collect donations.
Jyace Stutsman avatar
Written by Jyace Stutsman
Updated over a week ago

What is a Chargeback and how are they currently handled?

A chargeback is when a customer disputes a charge with their bank. You can learn more about why chargebacks happen in this article.
Esmeralda Winland avatar
Written by Esmeralda Winland
Updated over a week ago

Virtual Ticket Validation Method

Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

Chargeback Protection by Backstage

Enroll in our chargeback protection program that will free you from the financial responsibility and burden of chargebacks.
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

Integrate 3rd Party Apps to Backstage

Backstage now connects with hundreds of applications such as Mailchimp, Slack, Salesforce, and Google Sheets to name a few
Milo Delgado avatar
Written by Milo Delgado
Updated over a week ago

Customizing your Printed Tickets

Customize your tickets with your logo, Place ads, and more on your printed tickets.
Milo Delgado avatar
Written by Milo Delgado
Updated over a week ago

Welcome to your Activity Feed

See everything happening with your events in real-time
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

Backstage 2018 in Review

New features and updates from 2018
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

Selling Tickets on SquareSpace

Our embed tools make selling on SquareSpace a snap.
Milo Delgado avatar
Written by Milo Delgado
Updated over a week ago

Sell tickets on Wix

To get the best experience on Wix we recommend using a hybrid of Tickets Everywhere and their native tools.
Milo Delgado avatar
Written by Milo Delgado
Updated over a week ago
What is NIGHTOUT?

Can anyone create events?

Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

What are the fees associated with using NIGHTOUT as my ticketing provider?

Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago
Your Organization Dashboard

Default Event Settings

Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

How / where do I fill out my payout information?

Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

Where can I update my terms and conditions for my ticket buyers?

Purchase Conditions
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

How do I give my team access to the dashboard?

Inviting collaborators to edit your event or organization
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

Managing notification preferences

Manage daily, weekly or monthly notification settings within your dashboard for yourself or your team.
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago
Creating Events

How do I create an event on NIGHTOUT?

Creating an event page
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

How can I customize the design on my event page?

Event page theme, design and look.
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

My organization & event page links.

URL / Subdomain Link / SEO
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

How can I create recurring events?

Event occurrences
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

Free or RSVP only events

Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

Can I customize the confirmation sent to my ticket buyers after purchase?

Custom confirmation message
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago
Ticket Types

Ticket Type Creation

Adding and editing ticket types
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

How to create ticket tiers / early bird pricing

Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

Creating ticket tiers & on-sale rules

Ticket type "on-sale" rules
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

Ticket Delivery Methods

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Written by Bryan Brand
Updated over a week ago

Can I get hard copy tickets printed?

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Written by Bryan Brand
Updated over a week ago
Advanced Ticket Settings

Advanced ticket type setting features

Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

Can I create secrete, hidden or password protected tickets?

Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

Creating ticket packages or bundles

How to bundling tickets (creating ticket packages).
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

Making an upsell or add-on ticket type

Upsell ticket types
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

How can I collect extra information from ticket buyers?

Ticket Buyer Questions
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

How can I obtain my ticket buyers shipping / billing address or phone number?

Additional Customer Checkout Settings
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

How can I encourage my ticket buyers to update the ticket holder names on their tickets?

Ticket Holder Prompt
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago
Sales Tools

How can I sell tickets on my website?

Embed options
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

How can I sell tickets on Facebook?

Install a 'Buy Tickets' button on your Facebook organization page.
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

Creating Promo Codes

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Written by Bryan Brand
Updated over a week ago

Custom / Unique Tracking Links

Track your marketing and promotional efforts.
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

Tracking Pixels

Activate tracking pixels for media platforms.
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

How can I take an order over the phone for a ticket buyer?

Processing a payment within Box Office
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago
Managing Attendees

Creating Guest Lists

Add guest list attendees and comps via the 'Add Attendees' feature.
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

Exporting Attendee/Ticket Buyer Information

Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago
Managing Your Events

Event Reports / Exports

Access and export all the important data collected from ticket buyers.
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

How do I cancel an event?

Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

I need to postpone an event.

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Written by Bryan Brand
Updated over a week ago
Event Entry Solutions

How do I check attendees in to my event?

Entry Flow
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

What is the Entry Flow app?

Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

How can I sell tickets at the door?

Using Box Office within Entry Flow
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

How do I work the CCD scanners for Entry Flow Pro?

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Written by Bryan Brand
Updated over a week ago
Ticket Buyer Support

Where should I direct customers with technical issues?

NIGHTOUT Suppot
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

How do I refund a customer?

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Written by Bryan Brand
Updated over a week ago

What is Booking / Refund Protection?

Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

What is a Split Payment?

Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago
Promoters

How do I add promoters to my event?

Inviting promoters to access stats and tracking links
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

Promoter How-To Guide

Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

Where can I find / export my promoters sales?

Promoter Tracking for the Organizer
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago
Misc. Dashboard Features

Adding images and videos to your event pages

Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

How can I upload a photos to my event page?

Photo gallery feature - create a photo album with pictures from past events!
Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

Additional Event Listing Placements

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Written by Bryan Brand
Updated over a week ago

Can I incorporate a hashtag or Facebook event page on my NIGHTOUT event pages?

Using Social Stream
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Written by Bryan Brand
Updated over a week ago

Event List Management

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Written by Bryan Brand
Updated over a week ago

Artist Connect

Add an artist's bio and showcase the talent you have booked for your event.
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Written by Bryan Brand
Updated over a week ago

Share Incentive

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Written by Bryan Brand
Updated over a week ago

Ticket Button Control

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Written by Bryan Brand
Updated over a week ago

Price Range Control

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Written by Bryan Brand
Updated over a week ago