When you create an event, you will be prompted to select delivery method options for each ticket type. From there, your ticket buyers will select one of the delivery option(s) you've provided. Once the ticket buyer has checked out and completed their purchase, their name will be placed in your attendee list. This list can be accessed under both the 'Entry Solutions' and 'Attendees' tabs.
To easily manage checking in your customers, we recommend downloading the Entry Flow App which can be found in the App Store here! Entry Flow works seamlessly with NIGHTOUT's ticketing to scan digital or printed tickets and allow for easy customer look-up using real-time updated guest lists - check out this article to learn more specifics about Entry Flow.
To learn more about delivery methods see below or check out this article. Each delivery method type has its own method for check-in. The delivery types are designed to be able to work with Entry Flow and each other - select any or all methods that work for you!
Digital Ticket -
Ticket Buyers will be instructed bring their smart phones with them and pull their ticket up on their device and present it at the door. You can validate their digital ticket via their name and/or QR code using Entry Flow App or a printed Guest List.
Guest List -
To validate each guest, you will cross-reference their photo ID to the Guest List. Using Entry Flow you can look up the customers name and swipe to cross them off the real-time Guest List.
Printed Ticket -
Ticket Buyers will be instructed to print their tickets and bring with them to show at the door or entrance of the event. To validate you may use the digital guest list and match up the ticket buyers name and/or their ticket number. In Entry Flow, you can scan the QR code to check them in or look up the customer's name manually.
Will Call -
Ticket Buyers will be instructed to pick up their tickets at the window when they arrive at the event. You can validate them via photo ID and/or name. Their name will be on the Will Call list that is viewable and downloadable from the 'Attendee' tab in your dashboard. Entry Flow can be used to look up customer names with or without physical tickets or scan QR codes located on the tickets.
If you have any questions on these delivery methods, or would like to request a new delivery method, please contact us at firstname.lastname@example.org.