NIGHTOUT Support is happy to handle all of your refund needs! Whether you have to cancel an event or merely refund a single customer, contact Support directly at 800-936-3126 or [email protected] and we've got you covered.
To initiate a refund email the customer name(s) and order number(s) to ensure a speedy refund to our support staff at [email protected] and we will confirm when the refund has been processed.
NIGHTOUT handles all refunds, so we can delete tickets accordingly and ensure that all accounting / sales numbers are accurate - so that you don't have to worry about handling it yourself.
Keep in mind, we at NIGHTOUT will always ask you - the event organizer, before processing refunds. You are throwing the event and have sole authority on who (if anyone) is approved for refunding.
Specific details and policies regarding ticket refunds can be found in our Terms & Conditions.