Managing notification preferences

Manage daily, weekly or monthly notification settings within your dashboard for yourself or your team.

Bryan Brand avatar
Written by Bryan Brand
Updated over a week ago

Notification settings can be controlled and defaulted at the organization level and for each individual collaborator or team member. You can also add recipients as Third Party Recipients by name and email to receive notifications without having to give them access to Backstage. You can find Notification Preferences under the Team tab both on the organization and event dashboard. 

Naturally each event will adopt the Notification Preferences set on an organization level, but can always be overridden on an event-to-event basis.

You have the following options to select from when setting your Notification Preference:

  • When an Event is created

  • When an Event is published

  • When an Event sells out

  • Day After Recap

  • Day Of Recap

  • When a Payout is made

  • When a ticket is purchased - (This is set at the Ticket Type level)

  • When the sales period ends for a ticket type

  • When a Ticket Type sells out

  • Daily Sales Report - (Will be sent at 8:00am by default)

ALL of the options are included when setting Notification Preferences as defaults, per individual and as personal preferences.

We hope you take full advantage of these advanced notification settings. Why wouldn't you want current updates on how your events are performing without having to go searching? As always, feel free to contact us if you have any questions customizing the notification settings. We would be happy to help!

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